Account Verification at h5loby
Verification is how we make sure your balance only ever moves to you. We ask for a government-issued ID and a confirmation that your e-wallet name matches what's on your h5loby account. You upload the documents once from your phone — the same device you play on. After that, withdrawals route cleanly without extra checks each time. We review submissions as they
come in; you'll see a status update in your account once it clears. This step is not a barrier — it's the mechanism that keeps your account and payout wallet locked together against any unauthorised request.
- Upload Your ID — A national ID card or passport photo works. Upload it directly from your phone camera through the account settings page.
- Match Your Wallet Name — The name on your DANA, OVO, or GoPay account must match your h5loby registration exactly for the payout path to open.
- Wait for Status Update — We review documents and update your account status. You'll see a verified badge appear inside your account profile.
- Withdraw Without Extra Steps — Once verified, every future withdrawal request goes straight to processing without repeating the document check.